Infrastructure

Artzsource deploys a state-of-the-art technology and infrastructure which can be easily scalable and of proven methodology with various redundancies at every critical juncture to provide uptime commitments of over 99.99%.

  • Database, FTP and Web servers in INTEL hardware configuration.
  • Fully automated desktops with INTEL motherboard, PIV Processor etc.
  • VOIP, Predictive Dialer, CRM, IVR and Voice Loggers.
  • Back-up VOIP support on fiber with 2 MBPS leased circuit from Bharti.
  • UPS power backup support for the entire system along with generator backup support to deal with power outages.
  • We have well trained and experienced personnel for our contact center operations working on three shift basis.
  • Firewall and Antivirus software's are applied for proper protection of data's.